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From file to doorstep

Six stages, no shortcuts

Nothing is warehoused. A piece does not exist until someone buys it, and then a specific person cuts, prints, checks and packs that specific panel.

The studio print floor
  1. 01

    Design

    The artwork is built at the size it will actually be printed.

    Standard size
    11" × 14"
    Time
    Days to months

    Every design is composed at final print dimensions. Scaling artwork up after the fact is where detail is lost, and on a rigid printed surface that loss is obvious.

    Colour is worked to what the printer can physically reproduce, so what leaves the screen is what comes off the bed.

  2. 02

    Prepare

    Surfaces are cleaned immediately before printing. Contamination is the enemy.

    Surface
    Cleaned immediately before printing
    Time
    Same day

    Anything on the surface when the ink lands stays there permanently once it is cured. A fingerprint becomes a defect that cannot be fixed afterwards, only scrapped.

    So the last thing that happens before a piece goes on the bed is that it gets wiped down.

  3. 03

    Print

    A UV flatbed lays white, then colour — cured solid as it prints.

    Finishes
    Flat, or built up for raised texture
    Time
    3–7 days from order

    White goes down first. It is what allows saturated colour to sit on a metallic surface without going muddy, and it is printed only where the artwork needs it.

    Each layer is cured by UV light almost as soon as it lands, so nothing is left to dry, nothing can settle into a wet surface, and there is no colour shift overnight.

    For a raised piece the ink is built up in additional layers, so the artwork ends up with physical relief rather than a flat film.

  4. 04

    Check

    Every piece is looked at before it is packed. A failure is scrapped, not shipped.

    Inspection
    Every piece, by eye
    Time
    Per piece

    Pieces are checked under angled light, which throws a shadow off any defect too small to see head-on.

    Anything that fails is scrapped. It does not become a second and it does not get discounted.

  5. 05

    Pack and ship

    Packed to survive a courier, and tracked from the door.

    Ships to
    United States
    Time
    Varies by carrier

    Protective packaging sized to the item, so nothing moves in transit.

    We ship with whichever carrier is best for the parcel rather than paying a premium to one of them, so transit time varies by carrier and destination. Tracking reaches you when the parcel is scanned, not when a label is printed.

    If it arrives damaged, send photographs and we will put it right. Transit damage is a cost of doing this, not something to push onto the person who bought it.

3–7 days from order to dispatch.

Then delivery time varies by carrier and destination, tracked. If anything arrives damaged, send a photo — a replacement goes into production the same day and you keep the damaged one.

Cart

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Every piece is made to order once you buy it, so an empty cart costs you nothing. Start with what is moving, or find something by style.

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