Get in touch
Email reaches a person
No ticket system, no chatbot, no contact form that swallows your message. A person replies within 1 business day.
Where to send what
An order
Wrong item, damage in transit, a change before it goes to print, or a return. Include your order number and we can act immediately.
support@rz-collective.comA commission
Custom artwork, your own file printed, or something for a specific wall. The enquiry form asks the right questions in the right order.
Start a commissionSizing advice
Send a photograph of the wall with something in frame for scale and we will tell you what we would hang there. This is free and we would rather do it than take a return.
hello@rz-collective.comTrade and volume
Interior designers, offices, hospitality. Repeat runs, custom sizing and volume pricing are all workable — tell us the project.
hello@rz-collective.comSomething is broken on this site
Especially if it is an accessibility problem. Tell us what you were trying to do and what happened. These go to the front of the queue.
hello@rz-collective.com
Before you write about an order
Have the order number to hand — it is in your confirmation email and it is the fastest way for us to find the panel on the bench. If it is a damage report, attach photographs of both the carton and the piece.
Track an orderElsewhere
No social accounts are live yet. When they are, they will be listed here and in the footer — we would rather show nothing than link to an empty profile.