Straight answers

Flat is a straight UV print onto the metal — the surface is smooth. Raised builds the ink up in layers so parts of the artwork have real physical relief you can feel with a thumb. The practical difference is how the piece behaves as you move past it: a flat print looks the same from everywhere in the room, and a raised one catches the light differently from every angle.

Wall prints are 11" × 14". That is the one wall size we make, so there is no size decision to get wrong. One design, Mewtwo Line, is composed for a taller 10" × 18" panel instead.

A catalog design can go on a metal card, an acrylic magnet or a 99-piece puzzle as well as the wall print. Coasters and stickers are a different matter: our artwork is composed for an 11 by 14 panel, and shrunk to a 4-inch coaster or a 1-inch sticker there is nothing left of it. We make both, but from an image you send rather than from the catalog.

Metal. The ink is cured by UV light as it prints rather than left to dry, so it bonds to the surface instead of sitting on top of a film or a transfer layer. That is what keeps fine detail sharp and colour saturated.

UV-cured pigment is far more stable than an inkjet print on paper. It is not immune — direct, all-day sunlight will shift any pigment eventually. Hang it out of direct sun and it will outlast the room.

A dry or barely damp cloth. Nothing abrasive, and no solvents or ammonia-based cleaners — those attack the printed surface.

Yes, on any of our items — metal print, card, magnet, puzzle, coaster or sticker. Send what you have and we will tell you honestly how it will look at size before you pay anything. A phone photo is usually fine for a sticker or a card and may not hold up on an 11 × 14 panel.

Yes. Tell us the character or figure you want and we will 3D print it and hand paint it for you. These are quoted per job rather than listed with a price, because the work involved varies enormously between a simple figure and something with a lot of paint detail.

You describe what you want and send any reference images. We come back with a direction and a price. Nothing goes into production until you have agreed both. There is no charge for the quote and no obligation.

Ask. If it will take a print and it is something we can source, we will usually try. If it will not work we will say so rather than take the money and hope.

Production takes 3–7 days — nothing is warehoused, so it is made after you order. After that it depends on the carrier and where you are. We ship with whichever carrier is best for the parcel rather than paying a premium to one of them, so we would rather not quote a delivery window we cannot control. You get tracking when the parcel is scanned.

Not for a change of mind. Every piece is made after you order it, so there is no shelf for it to go back to and a returned print cannot be resold. Buy deliberately, and ask us anything before you order rather than after — we would much rather answer a question than take money for something you are unsure about. If it turns up damaged, that is a different matter: send photographs and we will put it right.

Photograph the packaging and the piece and send both. We will sort it out — you will not be asked to fill in a form or fight about it.

The United States only, for now. Checkout will not accept a non-US address rather than taking your money and cancelling later. If you are outside the US and want something, email us before ordering and we will quote it honestly.